Company Profile:
A well known 70 yrs old Veterinary hospital (Multiple branches) is looking for Call Center Executives urgently.
Job Location: South Delhi (East of Kailash)
No of Vacancies 3
Experience 3-5 years
Salary Up to 25k
JD:-
1.Manage inbound and outbound calls in a timely manner
2.Follow communication scripts when handling different topics
3.Identify customers’ needs, clarify information, research every issue and provide solutions 4.and/or alternatives
5.Build sustainable relationships and engage customers by taking the extra mile
5.Keep records of all conversations in our call centre database in a comprehensible way